| View and Group Device Inventory | Add devices to a group to logically organize and manage them. | ✓ | ✓ |
| Update Individual Device Settings | Configure an individual device by using the built-in configuration interface or loading configuration files. | ✓ | ✓ |
| Update Device Settings in Bulk | Multi-select devices in the list and load configuration files onto them. This is a basic configuration method, not as powerful as scheduled operations or Configuration Manager. | ✓ | ✓ |
| Custom Configuration and Installation Support | Automatically load a configuration and firmware onto a device when it first connects to Digi Remote Manager® (Digi RM). | | ✓ |
| Configuration Manager | A very powerful feature that can create a snapshot of a unit’s configuration, firmware and file system contents, then propagate it to other units for the purpose of rolling out a configuration or firmware change and managing security compliance. | | ✓ |
| Update Individual Device Firmware | Click on a device in a list and upgrade the firmware. | ✓ | ✓ |
| Update Device Firmware in Bulk | Multi-select devices in the list and load firmware onto them. | ✓ | ✓ |
| Device Health Metrics | Devices can push their “health metrics” to Digi RM which can then be used to trigger alarms and show status on a global dashboard, and can be viewed in detail on a device’s dashboard to aid troubleshooting. | ✓ | ✓ |
| Alarms | Configure alarms to trigger based on health metrics, connection status, data usage, configuration status and other factors. | ✓ | ✓ |
| Mapping | See the location of your devices in real time in the Devices page in Digi RM. | ✓ | ✓ |
| File System Access | Use the File Management page in Digi RM to access and load files onto your devices. | ✓ | ✓ |
| SMS Remote Commands/Out-of-band Management | Supports sending and receiving SMS messages between Digi RM and a Digi RM-registered device. | ✓ | ✓ |
| Automatically Manage Device Security Compliance | Use the Configuration Manager feature to ensure that the configuration, firmware and files loaded onto a device remain compliant with the “gold standard.” Configuration Manager can be configured to create an alarm and/or correct noncompliance if a device is found not to be compliant. This important security feature prevents outside tampering. | | ✓ |
| SM/UDP | The SM/UDP (Short Message/User Datagram Protocol) feature allows devices to leverage the very small data footprint of Digi RM SM protocol over UDP. | | ✓ |
| Carrier Integration | Utilize information from cellular carriers to facilitate SIM provisioning, SIM activation/deactivation, data usage reporting and alerting (from carrier rather than device perspective). | | ✓ |
| On-Demand Reports | Create PDF reports containing health metrics and other data. | | ✓ |
| Scheduled Operations | A very powerful mechanism to schedule complex tasks to be carried out on devices or groups of devices — immediately, at a specific time and date, or on a recurring basis. | | ✓ |
| Create that can be managed from the parent account. Subaccounts allow the parent account owner to restrict which device sub-accounts users can access. | | ✓ |
| Web Service Apis | Link programmatically to Digi RM using RESTful web service APIs. This facilitates the ability to send data from Digi RM (or devices connected to Digi RM) to third-party systems such as AWS or Azure, and connect Digi RM to a customer’s own CRM or management platforms. | | ✓ |
| Data Streams | Allows you to store time-series data in Digi RM that can be retrieved later by an external application using web services. | | ✓ |
